Automatic speech analytics ROI Calculator

This calculator automatically calculates your cost savings when you integrate Speech Analytics technology in your contact center interaction analytics process. Please fill below the necessary fields according to your current call center metrics to see your monthly and yearly savings.

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Calculator Glossary:

Number of agents responsible for customers calls

The average monthly salary of an agent

The average number of calls an agent responds to daily

Number of Agents X number of daily calls X 22 working days

The monthly cost of agent / 22 working days / daily calls answered

Cost per Call X number of calls handled in the contact center monthly

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